Well it turns out a few other people had brought in faulty mats just like mine. They have decided to stop producing their name brand mats and re-release them later in the year having changed their manufacturing plant (to the same factory who produces the worlds leading sleeping mat…the Thermarest, but this is information that I can’t tell you or I have to kill you).
In the mean time, they offered me my money back. I suggested he just give me the equivalent Thermarest.
(price of orig – $120 – I don’t ‘know’ this, it was a gift – Price of replacement $199 at no cost to me!)
I love good customer service! Mountain Designs Whitford City – You rock!